{"product_id":"cisco-mapr-spark-support-non-production-2yr","title":"Cisco MapR Spark 24\/7 Support - Non-Production 2YR","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eCisco MapR Spark 24\/7 Support - Non-Production 2YR\u003c\/h1\u003e\n\u003cp\u003e\u003cstrong\u003eCisco Add-On 24\/7 support for MapR Spark\u003c\/strong\u003e delivers round-the-clock technical assistance for MapR Spark deployments in non-production environments. This software support offering is part of the Cisco Select UCS 3rd Party Big Data software series, providing enterprises with continuous access to expert support resources. Whether you're testing, developing, or staging Apache Spark workloads on MapR platforms, this 2-year support contract ensures your team has immediate help when issues arise. Ideal for organizations leveraging big data analytics and requiring reliable technical support for non-production infrastructure.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e24\/7 round-the-clock technical support for MapR Spark environments\u003c\/li\u003e\n\u003cli\u003e2-year continuous support coverage for non-production deployments\u003c\/li\u003e\n\u003cli\u003eExpert assistance from Cisco support engineers specializing in big data solutions\u003c\/li\u003e\n\u003cli\u003eRapid response times for critical issues and technical troubleshooting\u003c\/li\u003e\n\u003cli\u003eIntegration with Cisco Select UCS 3rd Party Big Data software ecosystem\u003c\/li\u003e\n\u003cli\u003eComprehensive support for MapR Spark configuration, optimization, and troubleshooting\u003c\/li\u003e\n\u003cli\u003eAccess to knowledge base and technical resources throughout support period\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eCISCO SYSTEMS\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eUCS-BD-MAS-A-2Y-N\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Category\u003c\/td\u003e\n\u003ctd\u003eCisco Select UCS 3rd Party Big Data Software\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Type\u003c\/td\u003e\n\u003ctd\u003e24\/7 Technical Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Duration\u003c\/td\u003e\n\u003ctd\u003e2 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEnvironment\u003c\/td\u003e\n\u003ctd\u003eNon-Production\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEnd of Sale\u003c\/td\u003e\n\u003ctd\u003e01\/26\/2024\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEnd of Service Life\u003c\/td\u003e\n\u003ctd\u003e04\/25\/2024\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStatus\u003c\/td\u003e\n\u003ctd\u003eEnd-of-Life\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does Cisco MapR Spark 24\/7 support include?\u003c\/h3\u003e\n\u003cp\u003eThis software support offering provides round-the-clock technical assistance for MapR Spark deployments. It includes access to Cisco support engineers, rapid response to issues, troubleshooting guidance, and comprehensive support for configuration and optimization of your MapR Spark non-production environments.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs this support suitable for production environments?\u003c\/h3\u003e\n\u003cp\u003eNo, this Cisco MapR Spark support is specifically designed for non-production environments such as development, testing, and staging. For production deployments, you should consider alternative support offerings tailored to production-level requirements.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow long is the support coverage period?\u003c\/h3\u003e\n\u003cp\u003eThis support contract provides 2 years of continuous 24\/7 technical assistance. Please note that this product reached end-of-sale on 01\/26\/2024 and will reach end-of-service life on 04\/25\/2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is the response time for support requests?\u003c\/h3\u003e\n\u003cp\u003eCisco MapR Spark 24\/7 support offers rapid response times for critical issues. As a premium support offering within the Cisco Select UCS 3rd Party Big Data software series, your technical issues receive priority handling from specialized support engineers.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"CISCO SYSTEMS","offers":[{"title":"Default Title","offer_id":41757380542539,"sku":"UCS-BD-MAS-A-2Y-N","price":1569.13,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1824\/0789\/files\/Cisco-MapR-Spark-247-Support-Non-Production-2YR.png?v=1788320086","url":"https:\/\/www.tecisoft.com\/products\/cisco-mapr-spark-support-non-production-2yr","provider":"TeciSoft","version":"1.0","type":"link"}