{"product_id":"cisco-nvidia-aie-essential-24x7-support-services-5-year-edu","title":"Cisco NVIDIA AIE Essential 24x7 Support Services, 5 Year EDU","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003e24x7 Support Services for NVIDIA AIE Essential per GPU, EDU, 5 Year\u003c\/h1\u003e\n\u003cp\u003eEducational institutions and research organizations require \u003cstrong\u003ereliable 24x7 support services for NVIDIA AIE Essential GPUs\u003c\/strong\u003e to maintain continuous operations and maximize uptime. This comprehensive support package from Cisco delivers enterprise-grade technical assistance, priority incident response, and proactive maintenance for your NVIDIA AI accelerators over a full 5-year commitment period. Perfect for universities, colleges, and educational technology departments deploying GPU-accelerated computing infrastructure, this service ensures your AI and machine learning workloads run without interruption while providing dedicated expert support when you need it most.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e24x7 priority technical support for NVIDIA AIE Essential GPUs\u003c\/li\u003e\n\u003cli\u003eDedicated support team with rapid incident response times\u003c\/li\u003e\n\u003cli\u003eProactive monitoring and preventive maintenance services\u003c\/li\u003e\n\u003cli\u003eEducational institution pricing and licensing benefits\u003c\/li\u003e\n\u003cli\u003e5-year continuous coverage with no service gaps\u003c\/li\u003e\n\u003cli\u003eHardware troubleshooting and diagnostic assistance\u003c\/li\u003e\n\u003cli\u003eSoftware compatibility and driver support\u003c\/li\u003e\n\u003cli\u003eEscalation pathways to Cisco and NVIDIA engineering teams\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eCisco Systems\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Type\u003c\/td\u003e\n\u003ctd\u003e24x7 Support Services\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eGPU Platform\u003c\/td\u003e\n\u003ctd\u003eNVIDIA AIE Essential\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLicense Type\u003c\/td\u003e\n\u003ctd\u003eEducational (EDU)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Duration\u003c\/td\u003e\n\u003ctd\u003e5 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Availability\u003c\/td\u003e\n\u003ctd\u003e24 Hours, 7 Days per Week\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eHCI-NV-AIE-EDP-5Y\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat support services are included with this NVIDIA AIE Essential package?\u003c\/h3\u003e\n\u003cp\u003eThis comprehensive support package includes 24x7 technical assistance, priority incident response, proactive monitoring, hardware troubleshooting, driver support, and direct access to Cisco and NVIDIA support engineers. Educational institutions receive specialized support tailored to research and academic computing environments.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow long does this 24x7 support services coverage last?\u003c\/h3\u003e\n\u003cp\u003eThis support services agreement provides continuous 24x7 coverage for a full 5-year period, ensuring your NVIDIA AIE Essential GPUs remain supported throughout your deployment lifecycle without service interruptions or renewal gaps.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs this support services plan suitable for educational institutions?\u003c\/h3\u003e\n\u003cp\u003eYes, this support services package is specifically designed for educational organizations with EDU licensing. It provides cost-effective enterprise-grade support tailored to university research labs, academic computing centers, and educational technology departments deploying NVIDIA AI accelerators.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat happens if I need emergency technical support for my NVIDIA AIE Essential GPU?\u003c\/h3\u003e\n\u003cp\u003eWith 24x7 support services, you have immediate access to priority technical support teams around the clock. Emergency incidents receive rapid response and escalation to engineering teams to minimize downtime and resolve critical issues quickly.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"CISCO SYSTEMS","offers":[{"title":"Default Title","offer_id":41699061268555,"sku":"HCI-NV-AIE-EDP-5Y","price":3691.84,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1824\/0789\/files\/Cisco-NVIDIA-AIE-Essential-24x7-Support-Services-5-Year-EDU.png?v=1788304102","url":"https:\/\/www.tecisoft.com\/products\/cisco-nvidia-aie-essential-24x7-support-services-5-year-edu","provider":"TeciSoft","version":"1.0","type":"link"}