{"product_id":"cisco-ucs-mapr-spark-24-7-support-add-on-2-year","title":"Cisco UCS MapR Spark 24\/7 Support Add-On 2-Year","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eCisco UCS MapR Spark 24\/7 Support Add-On - 2-Year Per Node License\u003c\/h1\u003e\n\u003cp\u003eEnsure \u003cstrong\u003econtinuous operational excellence\u003c\/strong\u003e for your MapR Spark deployments with Cisco's comprehensive 24\/7 support add-on. This \u003cstrong\u003eenterprise-grade support solution\u003c\/strong\u003e delivers round-the-clock technical assistance, critical issue resolution, and proactive monitoring for MapR Spark environments running on Cisco UCS infrastructure. Perfect for organizations requiring \u003cstrong\u003emission-critical data processing reliability\u003c\/strong\u003e, this per-node 2-year support package guarantees rapid response times and expert guidance when you need it most.\u003c\/p\u003e\n\u003cp\u003eDesigned for enterprises deploying \u003cstrong\u003ehigh-performance analytics and big data processing\u003c\/strong\u003e, this support add-on minimizes downtime, accelerates troubleshooting, and provides peace of mind across your entire MapR Spark cluster. Whether managing complex data pipelines or real-time analytics workloads, \u003cstrong\u003e24\/7 technical support\u003c\/strong\u003e ensures your infrastructure stays optimized and available.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features \u0026amp; Benefits\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e24\/7 Priority Support\u003c\/strong\u003e — Round-the-clock technical assistance for MapR Spark environments\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePer-Node Licensing\u003c\/strong\u003e — Flexible, scalable support model that grows with your infrastructure\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e2-Year Coverage\u003c\/strong\u003e — Extended protection and support continuity for long-term deployments\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnterprise-Grade SLAs\u003c\/strong\u003e — Guaranteed response times and issue resolution commitments\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProactive Monitoring\u003c\/strong\u003e — Continuous health checks and performance optimization\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExpert Technical Team\u003c\/strong\u003e — Access to Cisco certified engineers specializing in MapR Spark\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCritical Patch Management\u003c\/strong\u003e — Timely security updates and critical fixes\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSeamless UCS Integration\u003c\/strong\u003e — Optimized support for Cisco UCS infrastructure\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"specifications\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable border=\"1\" cellpadding=\"10\"\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eCisco Systems\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Type\u003c\/td\u003e\n\u003ctd\u003eEnterprise Support Add-On\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePlatform\u003c\/td\u003e\n\u003ctd\u003eMapR Spark\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Model\u003c\/td\u003e\n\u003ctd\u003e24\/7 Technical Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLicensing Basis\u003c\/td\u003e\n\u003ctd\u003ePer Node\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Duration\u003c\/td\u003e\n\u003ctd\u003e2 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInfrastructure Compatibility\u003c\/td\u003e\n\u003ctd\u003eCisco UCS\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Scope\u003c\/td\u003e\n\u003ctd\u003eSoftware, Configuration, Performance Optimization\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does the 24\/7 support add-on for MapR Spark include?\u003c\/h3\u003e\n\u003cp\u003eThis comprehensive support package includes round-the-clock technical assistance, priority issue resolution, proactive monitoring, critical patch management, and access to Cisco's expert engineering team. Support covers software troubleshooting, configuration optimization, and performance tuning for your MapR Spark deployments on Cisco UCS infrastructure.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow is the per-node pricing model structured?\u003c\/h3\u003e\n\u003cp\u003eThe per-node pricing model allows you to purchase support coverage for each node in your MapR Spark cluster. This flexible approach enables you to scale support costs with your infrastructure growth and pay only for the nodes you deploy.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat are the response time guarantees with this enterprise support?\u003c\/h3\u003e\n\u003cp\u003eCisco's enterprise support add-on includes guaranteed SLAs with priority response times for critical issues. Response times vary based on severity level, ensuring mission-critical problems receive immediate attention from qualified technical engineers.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eCan this 2-year support be renewed or extended?\u003c\/h3\u003e\n\u003cp\u003eYes, the 2-year support coverage can be renewed or extended beyond the initial term. Contact Cisco or your authorized reseller to discuss renewal options and maintain continuous support for your MapR Spark environment.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"CISCO SYSTEMS","offers":[{"title":"Default Title","offer_id":41757380477003,"sku":"UCS-BD-MAS-A-2Y","price":3138.26,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1824\/0789\/files\/Cisco-UCS-MapR-Spark-247-Support-Add-On-2-Year.png?v=1787891068","url":"https:\/\/www.tecisoft.com\/products\/cisco-ucs-mapr-spark-24-7-support-add-on-2-year","provider":"TeciSoft","version":"1.0","type":"link"}