{"product_id":"hpe-1y-procare-tc-basic-dmr-el-e920t-service","title":"HPE 1Y ProCare TC Basic with DMR EL e920t Service","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eHPE 1Y ProCare TC Basic with DMR EL e920t Service\u003c\/h1\u003e\n\u003cp\u003e\u003cstrong\u003eEnterprise-grade hardware support and maintenance\u003c\/strong\u003e for HPE ProLiant servers. This \u003cstrong\u003e1-year ProCare service contract\u003c\/strong\u003e delivers comprehensive technical support with Defective Material Return (DMR) coverage, ensuring your critical infrastructure stays operational. Designed for organizations requiring \u003cstrong\u003ereliable enterprise server support\u003c\/strong\u003e with rapid response times and expert technical assistance.\u003c\/p\u003e\n\u003cp\u003eThe HPE ProCare TC Basic service tier provides \u003cstrong\u003ebusiness-critical server maintenance\u003c\/strong\u003e with next-business-day hardware replacement and dedicated technical support. Perfect for companies managing HPE e920t environments that demand \u003cstrong\u003eproactive IT infrastructure support\u003c\/strong\u003e and minimal downtime.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eService Coverage \u0026amp; Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e1-Year ProCare Service Contract\u003c\/strong\u003e — Comprehensive technical support and hardware maintenance\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDefective Material Return (DMR)\u003c\/strong\u003e — Rapid replacement of failed components with return shipping included\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTechnical Support Access\u003c\/strong\u003e — Expert HPE support team available for troubleshooting and guidance\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHardware Replacement Coverage\u003c\/strong\u003e — Parts and labor included under service terms\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnterprise-Grade SLA\u003c\/strong\u003e — Guaranteed response and resolution times for critical issues\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProactive Monitoring Support\u003c\/strong\u003e — Assistance with server health and performance optimization\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"specifications\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable border=\"1\" cellpadding=\"10\"\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHewlett Packard Enterprise (HPE)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Type\u003c\/td\u003e\n\u003ctd\u003eProCare Service Contract\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Duration\u003c\/td\u003e\n\u003ctd\u003e1 Year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Tier\u003c\/td\u003e\n\u003ctd\u003eTC Basic with DMR\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompatible Platform\u003c\/td\u003e\n\u003ctd\u003eHPE ProLiant e920t\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eHX9F9PE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Type\u003c\/td\u003e\n\u003ctd\u003eHardware Support \u0026amp; Maintenance\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Level\u003c\/td\u003e\n\u003ctd\u003eEnterprise Technical Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does HPE ProCare TC Basic service include?\u003c\/h3\u003e\n\u003cp\u003eHPE ProCare TC Basic provides \u003cstrong\u003ecomprehensive 1-year hardware support\u003c\/strong\u003e with Defective Material Return coverage, technical support access, and next-business-day component replacement for your HPE ProLiant servers.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs this service compatible with HPE e920t servers?\u003c\/h3\u003e\n\u003cp\u003eYes, this \u003cstrong\u003eHPE ProCare service contract\u003c\/strong\u003e is specifically designed for HPE ProLiant e920t environments, delivering enterprise-grade support and maintenance tailored to your infrastructure.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is Defective Material Return (DMR) coverage?\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eDMR coverage\u003c\/strong\u003e ensures failed hardware components are rapidly replaced with return shipping included, minimizing server downtime and maintaining business continuity for your organization.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow quickly will HPE respond to support requests?\u003c\/h3\u003e\n\u003cp\u003eHPE ProCare service includes \u003cstrong\u003eguaranteed response times\u003c\/strong\u003e based on enterprise SLA terms, ensuring critical issues receive immediate attention from expert technical support teams.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41705461252171,"sku":"HX9F9PE","price":1850.1,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.tecisoft.com\/products\/hpe-1y-procare-tc-basic-dmr-el-e920t-service","provider":"TeciSoft","version":"1.0","type":"link"}