{"product_id":"hpe-foundation-care-4-hour-onsite-service-5-years","title":"HPE Foundation Care 4-Hour Onsite Service - 5 Years","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eHPE Foundation Care 4-Hour Onsite Service - 5 Years Extended Coverage\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eHPE Foundation Care 4-Hour Onsite Service\u003c\/strong\u003e is an extended service agreement engineered for organizations requiring rapid hardware support and minimal downtime. This \u003cstrong\u003e5-year on-site support plan\u003c\/strong\u003e delivers guaranteed 4-hour response times, ensuring your HPE infrastructure stays operational when it matters most. Ideal for mission-critical environments where system availability directly impacts business continuity, this comprehensive service agreement combines proactive maintenance with reactive support to maximize uptime and reduce total cost of ownership.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e4-hour on-site response time guarantee for rapid issue resolution\u003c\/li\u003e\n\u003cli\u003e5-year extended service agreement coverage for long-term protection\u003c\/li\u003e\n\u003cli\u003eOn-site hardware support with factory-trained HPE technicians\u003c\/li\u003e\n\u003cli\u003eComprehensive parts and labor coverage included\u003c\/li\u003e\n\u003cli\u003eProactive monitoring and preventive maintenance services\u003c\/li\u003e\n\u003cli\u003ePriority support queue for faster issue escalation\u003c\/li\u003e\n\u003cli\u003eFlexible deployment across HPE server and storage infrastructure\u003c\/li\u003e\n\u003cli\u003eSeamless integration with existing HPE support ecosystems\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHEWLETT PACKARD ENTERPRISE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eH98Q1E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eExtended Service Agreement\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Duration\u003c\/td\u003e\n\u003ctd\u003e5 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 Hours On-Site\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Model\u003c\/td\u003e\n\u003ctd\u003eOn-Site Hardware Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Scope\u003c\/td\u003e\n\u003ctd\u003eParts and Labor\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does HPE Foundation Care 4-Hour Onsite Service include?\u003c\/h3\u003e\n\u003cp\u003eThis extended service agreement provides comprehensive on-site hardware support with a guaranteed 4-hour response time. Coverage includes parts replacement, labor, and proactive maintenance services across your HPE infrastructure for the full 5-year term.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow does the 4-hour response time work?\u003c\/h3\u003e\n\u003cp\u003eWhen you report a hardware issue, HPE commits to having a factory-trained technician on-site within 4 hours during business hours. This rapid response minimizes downtime and accelerates issue resolution for critical systems.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs on-site support included with this service agreement?\u003c\/h3\u003e\n\u003cp\u003eYes, on-site support is a core component of this plan. HPE technicians will visit your facility to diagnose and resolve hardware issues, perform preventive maintenance, and ensure optimal system performance throughout the 5-year coverage period.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat infrastructure does this extended service agreement cover?\u003c\/h3\u003e\n\u003cp\u003eHPE Foundation Care 4-Hour Onsite Service is designed for HPE server and storage systems. Specific coverage details depend on your infrastructure configuration—contact HPE or your authorized partner for coverage verification on your specific equipment.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41698860826699,"sku":"H98Q1E","price":1286.83,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.tecisoft.com\/products\/hpe-foundation-care-4-hour-onsite-service-5-years","provider":"TeciSoft","version":"1.0","type":"link"}