{"product_id":"hpe-pointnext-tech-care-basic-4-year-extended-service","title":"HPE Pointnext Tech Care Basic - 4 Year Extended Service","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eHPE Pointnext Tech Care Basic - 4 Year Extended Service Agreement\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eHPE Pointnext Tech Care Basic\u003c\/strong\u003e is an extended service agreement designed for organizations running HPE ProLiant DL380 Gen10 servers who need reliable replacement coverage and rapid support response. This \u003cstrong\u003e4-year extended service agreement\u003c\/strong\u003e ensures your critical infrastructure maintains maximum uptime with next-business-day (NBD) shipment response times. Perfect for enterprises, data centers, and IT environments where server downtime directly impacts business operations, this service agreement provides peace of mind through comprehensive replacement coverage and dedicated support from HPE's expert technicians.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e4-year extended service agreement term with continuous coverage\u003c\/li\u003e\n\u003cli\u003eNext-business-day (NBD) shipment response for rapid replacement parts\u003c\/li\u003e\n\u003cli\u003eReplacement coverage for eligible HPE ProLiant hardware components\u003c\/li\u003e\n\u003cli\u003eDesigned specifically for ProLiant DL380 Gen10 server environments\u003c\/li\u003e\n\u003cli\u003eMaintains system supportability and warranty protection throughout service term\u003c\/li\u003e\n\u003cli\u003eReduces unplanned downtime and associated business interruption costs\u003c\/li\u003e\n\u003cli\u003eIncludes access to HPE Pointnext support resources and technical expertise\u003c\/li\u003e\n\u003cli\u003eStreamlined claims process for efficient hardware replacement\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable border=\"1\" cellpadding=\"8\"\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHewlett Packard Enterprise (HPE)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Type\u003c\/td\u003e\n\u003ctd\u003eExtended Service Agreement\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Term\u003c\/td\u003e\n\u003ctd\u003e4 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003eNext Business Day (NBD) Shipment\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Type\u003c\/td\u003e\n\u003ctd\u003eReplacement\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompatible Hardware\u003c\/td\u003e\n\u003ctd\u003eHPE ProLiant DL380 Gen10\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eHU4B2A400BG\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Model\u003c\/td\u003e\n\u003ctd\u003eHPE Pointnext Tech Care Basic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003ch3\u003eWhat does HPE Pointnext Tech Care Basic service agreement cover?\u003c\/h3\u003e\n\u003cp\u003eThe \u003cstrong\u003eHPE Pointnext Tech Care Basic\u003c\/strong\u003e extended service agreement provides replacement coverage for eligible HPE ProLiant hardware components. It includes next-business-day shipment response, ensuring your systems receive replacement parts quickly to minimize downtime and maintain operational continuity.\u003c\/p\u003e\n\u003ch3\u003eHow long is the service term for this extended service agreement?\u003c\/h3\u003e\n\u003cp\u003eThis extended service agreement provides comprehensive coverage for a full 4-year term. The extended service agreement ensures your ProLiant DL380 Gen10 servers remain supported and protected throughout the entire period, with replacement coverage and NBD shipment response included.\u003c\/p\u003e\n\u003ch3\u003eWhat is NBD shipment response in this service agreement?\u003c\/h3\u003e\n\u003cp\u003eNBD (Next Business Day) shipment response means that when you submit a replacement claim under this extended service agreement, HPE will ship replacement parts to your location by the next business day. This rapid response time minimizes server downtime and helps maintain system availability for your critical operations.\u003c\/p\u003e\n\u003ch3\u003eIs this extended service agreement compatible with ProLiant DL380 Gen10 servers?\u003c\/h3\u003e\n\u003cp\u003eYes, this \u003cstrong\u003eHPE Pointnext Tech Care Basic\u003c\/strong\u003e extended service agreement is specifically designed for HPE ProLiant DL380 Gen10 servers. The service agreement provides replacement coverage tailored to these systems, ensuring compatibility and optimal support for your infrastructure investment.\u003c\/p\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41705424027723,"sku":"HU4B2A400BG","price":19411.19,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.tecisoft.com\/products\/hpe-pointnext-tech-care-basic-4-year-extended-service","provider":"TeciSoft","version":"1.0","type":"link"}