{"product_id":"hpe-pointnext-tech-care-basic-service-post-warranty","title":"HPE Pointnext Tech Care Basic Service Post Warranty","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-it-for\"\u003e\u003ch1\u003eHPE Pointnext Tech Care Basic Service Post Warranty\u003c\/h1\u003e\n\u003cp\u003e\u003cstrong\u003eHPE Pointnext Tech Care Basic Service Post Warranty\u003c\/strong\u003e is an extended service agreement designed for organizations seeking reliable post-warranty protection for their HPE infrastructure. This \u003cstrong\u003eone-year extended service agreement\u003c\/strong\u003e provides comprehensive parts and labour coverage with next business day on-site support, ensuring minimal downtime and maximum operational continuity. Ideal for businesses running HPE systems that require dependable technical support beyond the standard warranty period, this service delivers peace of mind with 9x5 availability and rapid response times.\u003c\/p\u003e\n\u003cp\u003eWhether you're managing critical HPE equipment or need extended coverage for designated part numbers Q2R96B, Q2R97B, and Q2R97BR, this \u003cstrong\u003epost-warranty service plan\u003c\/strong\u003e combines proactive support with responsive on-site assistance to keep your infrastructure running smoothly.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e1-year extended service agreement with comprehensive parts and labour coverage\u003c\/li\u003e\n\u003cli\u003eNext business day (NBD) on-site response time for rapid issue resolution\u003c\/li\u003e\n\u003cli\u003e9x5 availability ensuring support during critical business hours\u003c\/li\u003e\n\u003cli\u003eCovers designated HPE part numbers: Q2R96B, Q2R97B, Q2R97BR\u003c\/li\u003e\n\u003cli\u003eSeamless transition from standard warranty to extended protection\u003c\/li\u003e\n\u003cli\u003eProfessional on-site support from HPE-certified technicians\u003c\/li\u003e\n\u003cli\u003eProactive maintenance and preventive support included\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"specifications\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable border=\"1\" cellpadding=\"10\"\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHEWLETT PACKARD ENTERPRISE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eQ2R97BR\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eExtended Service Agreement\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Duration\u003c\/td\u003e\n\u003ctd\u003e1 Year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Model\u003c\/td\u003e\n\u003ctd\u003eOn-Site\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAvailability\u003c\/td\u003e\n\u003ctd\u003e9x5 (Business Hours)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003eNext Business Day (NBD)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Includes\u003c\/td\u003e\n\u003ctd\u003eParts and Labour\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompatible Part Numbers\u003c\/td\u003e\n\u003ctd\u003eQ2R96B, Q2R97B, Q2R97BR\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does HPE Pointnext Tech Care Basic Service Post Warranty cover?\u003c\/h3\u003e\n\u003cp\u003eThis extended service agreement provides comprehensive coverage including parts replacement and labour costs for one year. It delivers on-site support with next business day response time during 9x5 business hours, ensuring your HPE systems receive professional technical assistance when needed.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhich HPE equipment is compatible with this post-warranty service plan?\u003c\/h3\u003e\n\u003cp\u003eThe HPE Pointnext Tech Care Basic Service Post Warranty is specifically designed for HPE part numbers Q2R96B, Q2R97B, and Q2R97BR. Verify your equipment's part number to confirm eligibility before purchasing this extended service agreement.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is the response time for on-site support?\u003c\/h3\u003e\n\u003cp\u003eThis service agreement guarantees next business day (NBD) on-site response time during 9x5 availability. This means support technicians will arrive at your location within one business day of reporting an issue, minimizing operational disruption.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eCan I purchase this extended service agreement after my standard warranty expires?\u003c\/h3\u003e\n\u003cp\u003eYes, the HPE Pointnext Tech Care Basic Service Post Warranty is specifically designed as a post-warranty service plan. It provides seamless extended protection once your manufacturer warranty concludes, ensuring continuous coverage and support for your HPE infrastructure.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41731877896267,"sku":"Q2R97BR","price":6275.3,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.tecisoft.com\/products\/hpe-pointnext-tech-care-basic-service-post-warranty","provider":"TeciSoft","version":"1.0","type":"link"}