{"product_id":"hpe-spectra-cube-serviceguard-1-drive-nbd-support","title":"HPE Spectra Cube ServiceGuard 1 Drive 2yr NBD Support","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-why\"\u003e\u003ch1\u003eHPE Spectra Cube ServiceGuard for 1 Drive: Enterprise Tape Library Support\u003c\/h1\u003e\n\u003cp\u003e\u003cstrong\u003eHPE Spectra Cube ServiceGuard\u003c\/strong\u003e is a comprehensive support solution designed for organizations requiring reliable tape library operations. This service option combines \u003cstrong\u003e2 years of next business day onsite support\u003c\/strong\u003e with dedicated 5x9 phone and email assistance, ensuring your Spectra Cube infrastructure maintains peak performance while minimizing costly downtime. Perfect for enterprises managing critical backup and archival workloads, this support package delivers expert guidance and rapid response when you need it most.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e2-year next business day (NBD) onsite service coverage for 1 drive\u003c\/li\u003e\n\u003cli\u003e5x9 phone and email support for technical guidance and troubleshooting\u003c\/li\u003e\n\u003cli\u003eExpert assistance optimizing drive reliability and performance\u003c\/li\u003e\n\u003cli\u003eResponsive coverage minimizing downtime and operational disruption\u003c\/li\u003e\n\u003cli\u003eSeamless integration with HPE Spectra Cube tape library systems\u003c\/li\u003e\n\u003cli\u003eProactive support reducing unplanned maintenance costs\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"specifications\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHewlett Packard Enterprise\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Line\u003c\/td\u003e\n\u003ctd\u003eSpectra Cube ServiceGuard\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eS4U06A\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Duration\u003c\/td\u003e\n\u003ctd\u003e2 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eOnsite Support\u003c\/td\u003e\n\u003ctd\u003eNext Business Day (NBD)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePhone Support Hours\u003c\/td\u003e\n\u003ctd\u003e5x9 (Monday-Friday, 9AM-5PM)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Channels\u003c\/td\u003e\n\u003ctd\u003ePhone, Email\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Scope\u003c\/td\u003e\n\u003ctd\u003e1 Drive\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eHardware Support \u0026amp; Technical Assistance\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does NBD onsite support mean for my tape library?\u003c\/h3\u003e\n\u003cp\u003eNext Business Day (NBD) onsite support guarantees that an HPE technician will visit your site within one business day of reporting an issue. This rapid response minimizes downtime for your Spectra Cube system and ensures critical backup operations resume quickly.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow does ServiceGuard support optimize drive reliability?\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eHPE Spectra Cube ServiceGuard\u003c\/strong\u003e provides expert technical assistance that helps identify potential issues before they become critical failures. The 5x9 phone and email support channel allows your team to receive guidance on maintenance, configuration, and troubleshooting to keep your tape library operating at peak efficiency.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs this support option compatible with existing Spectra Cube systems?\u003c\/h3\u003e\n\u003cp\u003eYes, this ServiceGuard support package is designed specifically for HPE Spectra Cube tape library environments. It seamlessly integrates with your existing infrastructure and provides comprehensive coverage for 1 drive within your system.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat support channels are included with this service?\u003c\/h3\u003e\n\u003cp\u003eServiceGuard includes both phone and email support during 5x9 hours (Monday-Friday, 9AM-5PM), plus next business day onsite service for hardware issues. This multi-channel approach ensures you can reach expert assistance through your preferred communication method.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41739791237195,"sku":"S4U06A","price":2554.94,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.tecisoft.com\/products\/hpe-spectra-cube-serviceguard-1-drive-nbd-support","provider":"TeciSoft","version":"1.0","type":"link"}