{"product_id":"zpe-systems-ngm-100-24x7-gold-support-license-subscription","title":"ZPE Systems NGM 100 24x7 Gold Support License Subscription","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eZPE Systems NGM 100 24x7 Gold Support License Subscription\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eNGM 100 24x7 Gold Support license subscription\u003c\/strong\u003e delivers comprehensive managed support for your ZPE Systems infrastructure. Designed for enterprises requiring \u003cstrong\u003eround-the-clock technical assistance\u003c\/strong\u003e, this premium support tier ensures your network and power management systems maintain peak performance with dedicated expert support available 24 hours a day, 7 days a week. Perfect for mission-critical environments where downtime is not an option, this managed support subscription provides priority access to ZPE Systems engineers and proactive monitoring capabilities.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e24x7 Gold Support tier with priority response times\u003c\/li\u003e\n\u003cli\u003eDedicated technical support engineers for your account\u003c\/li\u003e\n\u003cli\u003eProactive system monitoring and health checks\u003c\/li\u003e\n\u003cli\u003eManaged support for NGM 100 infrastructure\u003c\/li\u003e\n\u003cli\u003ePriority incident escalation and resolution\u003c\/li\u003e\n\u003cli\u003eComprehensive troubleshooting and diagnostics\u003c\/li\u003e\n\u003cli\u003eRegular maintenance and optimization reviews\u003c\/li\u003e\n\u003cli\u003eAccess to ZPE Systems knowledge base and resources\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eZPE SYSTEMS INC\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eNGM-L3-BASE-GSUB-100-MD\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Type\u003c\/td\u003e\n\u003ctd\u003eLicense Subscription - Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Tier\u003c\/td\u003e\n\u003ctd\u003e24x7 Gold Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManagement Scope\u003c\/td\u003e\n\u003ctd\u003eNGM 100 Managed\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Availability\u003c\/td\u003e\n\u003ctd\u003e24 Hours \/ 7 Days\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Model\u003c\/td\u003e\n\u003ctd\u003eManaged Support with Monitoring\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003ch3\u003eWhat is included in the 24x7 Gold Support subscription?\u003c\/h3\u003e\n\u003cp\u003eThe 24x7 Gold Support subscription includes priority technical support, dedicated support engineers, proactive monitoring, and managed support services for your NGM 100 infrastructure. You receive priority response times and access to comprehensive troubleshooting resources.\u003c\/p\u003e\n\u003ch3\u003eHow does managed support differ from standard support?\u003c\/h3\u003e\n\u003cp\u003eManaged support provides proactive monitoring, regular health checks, and dedicated account management beyond reactive troubleshooting. Your systems are continuously monitored to identify and resolve issues before they impact operations.\u003c\/p\u003e\n\u003ch3\u003eIs 24x7 support available for all time zones?\u003c\/h3\u003e\n\u003cp\u003eYes, the 24x7 Gold Support tier provides round-the-clock coverage across all time zones, ensuring you have access to expert technical assistance whenever you need it.\u003c\/p\u003e\n\u003ch3\u003eCan this license subscription be customized for my organization?\u003c\/h3\u003e\n\u003cp\u003eThe NGM 100 managed support subscription is designed for enterprise environments. Contact ZPE Systems or your authorized reseller to discuss customization options for your specific infrastructure requirements.\u003c\/p\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"ZPE SYSTEMS INC","offers":[{"title":"Default Title","offer_id":41724296101963,"sku":"NGM-L3-BASE-GSUB-100-MD","price":6748.94,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1824\/0789\/files\/ZPE-Systems-NGM-100-24x7-Gold-Support-License-Subscription_6f183667.webp?v=1788310153","url":"https:\/\/www.tecisoft.com\/products\/zpe-systems-ngm-100-24x7-gold-support-license-subscription","provider":"TeciSoft","version":"1.0","type":"link"}