APC EcoStruxure IT Expert On-Site Base Service - Technical support - monitoring
The EcoStruxure IT Expert Onsite Configuration Service provides: Configuration of custom alert structures to ensure the correct people and groups are notified when threshold violations occur Creation of virtual sensors which allow for flexibility and custom sensor creation using existing monitored data points.
- Configuration of IT Expert
- DCIM specialist with advanced knowledge on the EcoStruxure IT Expert platform
- Onsite configuration
- Contact your local Schneider Representative or Authorized Partner to learn more
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Auto-discovery
Reduces the time needed to install and deploy physical infrastructure devices by automatically detecting manageable devices on your network.
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Private networking
Reduce IP addresses needed on the public network to manage devices, by placing them on an isolated secure network.
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Automatic updates and backups
Updates and backups are automatically applied to always provide the most current solution.
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Remote monitoring support
Web-based service that serves as a second set of eyes into the health of a company's physical infrastructure. Experienced professionals work non-stop to provide 24-hour monitoring and to help diagnose problems before they become critical.
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Encrypted communications
2048-bit RSA certificate and data is encrypted in transit using 256-bit AES encryption. EcoStruxure IT Gateway uses an outbound connection through Port 443, and only communicates to EcoStruxure IT cloud using 40.84.62.190 and 23.99.90.28.
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Graphical trending analysis
Access current and historic data for any device or group of devices. Plot and graph multiple data points in a logical correlation to visualize potential hazardous trends.
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Centralized alert repository
Access historical alerts from several appliances through one central database. Sort alerts by type, date, appliance, and/or device group.
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Reporting
Downloadable reports for ease of data collection, distribution and analysis.
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Alarm consolidation
Reduces erroneous alarms and decreases MTTR by detecting the root cause in minutes.
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Assessment
Determine patterns of healthy behavior and provide a scorecard using analytics and machine learning to identify which devices require attention.
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Centralized inventory management
Obtain immediate and detailed visibility of all physical infrastructure devices by geography or customizable location.
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Benchmarking
Compare your devices performance against the total population of similar devices in the industry.
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Event notifications
Receive real-time event notifications that minimize response times to critical physical infrastructure situations, reduce mean time to repair, improve efficiency, and maximize uptime.
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Cloud-based monitoring
Maintain uptime for local edge and distributed environments and check the status of your physical infrastructure equipment from a centralized view, ensuring peace of mind whether onsite or remote.
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Unified console
Customizable Windows and Linux client application enables instant access from any browser or mobile device.
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Multi-vendor device support
Extensive multi-vendor support for monitoring networked SNMP, MODBUS and Redfish devices. Enables visibility of devices through threshold alert notifications, data trending and reporting.
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Extendable architecture
Available node and application license keys extend the capabilities of the platform allowing it to grow to meet changing business needs.
