Cisco ERT Silver Protection Package for DP60-20 - 3Y Enterprise Support Solution
The Cisco ERT Silver Protection Package is engineered for organizations requiring comprehensive enterprise hardware protection and technical support for their DP60-20 infrastructure. This 3-year protection plan combines Software Update Service (SUS) coverage with Extended Availability and Advanced Features (EAAF) benefits, ensuring your critical systems remain operational with minimal downtime. Ideal for mid-to-large enterprises, data centers, and managed service providers who depend on Cisco infrastructure for mission-critical operations.
Key Features & Benefits
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3-Year Extended Coverage — Full protection period for DP60-20 systems with continuous support access
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Software Update Service (SUS) — Automatic access to critical security patches and firmware updates
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Extended Availability & Advanced Features (EAAF) — Enhanced capabilities and extended system availability guarantees
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Enterprise-Grade Support — Priority technical assistance from Cisco support specialists
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Proactive Maintenance — Scheduled updates and preventive maintenance to maximize uptime
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Hardware Protection — Coverage for component failures and system issues during the protection period
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Compliance & Security — Ensures systems remain compliant with latest security standards and patches
Technical Specifications
| Specification |
Details |
| Manufacturer |
Cisco Systems |
| Part Number |
L-RDSI60-20-3Y |
| Product Type |
Enterprise Protection Package |
| Compatibility |
DP60-20 Infrastructure |
| Coverage Duration |
3 Years |
| Support Type |
SUS (Software Update Service) + EAAF (Extended Availability and Advanced Features) |
| Service Level |
Enterprise-Grade Technical Support |
| Update Frequency |
Continuous Security & Firmware Updates |
Frequently Asked Questions
What does the Cisco ERT Silver Protection Package include?
The package includes 3 years of comprehensive coverage featuring Software Update Service (SUS) for automatic security patches and firmware updates, plus Extended Availability and Advanced Features (EAAF) for enhanced system capabilities and uptime guarantees. Enterprise-grade technical support is included throughout the protection period.
How long is the protection period for the DP60-20?
This 3-year protection plan provides continuous coverage for your DP60-20 infrastructure, ensuring extended hardware protection and software support throughout the entire period with no gaps in service.
What is the difference between SUS and EAAF coverage?
SUS (Software Update Service) delivers automatic critical security patches and firmware updates to keep systems secure. EAAF (Extended Availability and Advanced Features) provides enhanced system capabilities, extended availability guarantees, and access to advanced features that maximize infrastructure performance and reliability.
Is enterprise support included with this protection package?
Yes, enterprise-grade technical support is included, providing priority access to Cisco support specialists who can assist with system issues, maintenance, and optimization throughout your 3-year coverage period.
