Cisco ESNA TMS Booking Integration 1-Year Maintenance Option
The Cisco ESNA TMS Booking Integration 1-Year Maintenance Option provides comprehensive support and maintenance coverage for organizations deploying Cisco's Enterprise Scheduling and Notification Architecture (ESNA) with TMS booking capabilities. This maintenance plan ensures your video conferencing and meeting room booking systems remain operational, secure, and optimized throughout the year. Ideal for enterprises managing complex meeting infrastructure, this option delivers priority technical support, software updates, and proactive system monitoring to minimize downtime and maximize collaboration efficiency.
Key Features
- 12-month comprehensive maintenance coverage for ESNA TMS booking integration
- Priority technical support and rapid response times
- Software updates and security patches included
- Proactive system monitoring and performance optimization
- Access to Cisco support portal and knowledge base
- Hardware replacement coverage for eligible components
- Dedicated account management for enterprise deployments
Technical Specifications
| Specification |
Details |
| Manufacturer |
Cisco Systems |
| Part Number |
ESNA-TMS-MAINT-SP |
| Service Type |
1-Year Maintenance Option |
| Coverage |
ESNA TMS Booking Integration |
| Support Level |
Enterprise Priority Support |
| Included Services |
Software updates, patches, monitoring, technical support |
| Term |
12 Months |
Frequently Asked Questions
What does the ESNA TMS maintenance option cover?
This maintenance option includes 12 months of comprehensive support for your Cisco ESNA TMS booking integration, covering software updates, security patches, technical support, system monitoring, and hardware replacement for eligible components.
Is technical support included with this maintenance plan?
Yes, priority technical support is included with this maintenance option. You'll receive rapid response times and access to Cisco's expert support team to resolve any issues with your TMS booking integration.
How do I renew my ESNA TMS maintenance coverage?
Contact your Cisco account manager or authorized reseller before your current maintenance period expires to renew your ESNA TMS maintenance option and ensure continuous coverage.
What happens if my maintenance expires?
Once your maintenance option expires, you'll lose access to priority support, software updates, and system monitoring. We recommend renewing before expiration to maintain uninterrupted service for your meeting room booking systems.
