Cisco ExtendedCare 3 Year Subscription - 1 Concurrent
The Cisco ExtendedCare 3 Year Subscription provides comprehensive technical support and maintenance coverage for your Cisco infrastructure. Designed for organizations requiring extended support coverage, this subscription ensures your critical systems receive priority assistance and proactive monitoring throughout the three-year term. Perfect for enterprises seeking reliable IT support and minimized downtime, ExtendedCare delivers peace of mind with dedicated technical resources and rapid response times.
Key Features
- 3-year extended support coverage with priority technical assistance
- 1 concurrent support session for streamlined issue resolution
- Proactive monitoring and maintenance to prevent system failures
- Access to Cisco technical experts and knowledge resources
- Comprehensive hardware and software support included
- Flexible deployment across your Cisco infrastructure
- Reduced operational costs through preventive support
- Enterprise-grade service level agreements (SLAs)
Technical Specifications
| Specification |
Details |
| Manufacturer |
Cisco Systems |
| Part Number |
KINSP-EC-VCR-3-SUB |
| Subscription Duration |
3 Years |
| Concurrent Sessions |
1 |
| Support Type |
ExtendedCare Technical Support |
| Coverage |
Hardware and Software |
| Service Model |
Subscription-based |
Frequently Asked Questions
What is included in Cisco ExtendedCare support?
Cisco ExtendedCare provides 24/7 technical support, proactive monitoring, hardware replacement, software updates, and access to Cisco's expert support team. The 3-year subscription ensures continuous coverage for your infrastructure with priority response times.
How many concurrent support sessions are included?
This subscription includes 1 concurrent support session, allowing you to have one active support case at a time. This is ideal for organizations with focused support needs or those managing single critical systems.
Can I upgrade my Cisco support subscription?
Yes, you can upgrade your ExtendedCare subscription to include additional concurrent sessions or extend coverage to other Cisco products. Contact your Cisco account representative to discuss upgrade options tailored to your organization's growing needs.
What are the benefits of extended support coverage?
Extended support coverage minimizes downtime, provides access to expert technical resources, includes proactive maintenance, and delivers faster resolution times. This reduces operational disruptions and helps protect your IT infrastructure investment.
