Cisco MapR Spark 24/7 Support - Non-Production 2YR
Cisco Add-On 24/7 support for MapR Spark delivers round-the-clock technical assistance for MapR Spark deployments in non-production environments. This software support offering is part of the Cisco Select UCS 3rd Party Big Data software series, providing enterprises with continuous access to expert support resources. Whether you're testing, developing, or staging Apache Spark workloads on MapR platforms, this 2-year support contract ensures your team has immediate help when issues arise. Ideal for organizations leveraging big data analytics and requiring reliable technical support for non-production infrastructure.
Key Features
- 24/7 round-the-clock technical support for MapR Spark environments
- 2-year continuous support coverage for non-production deployments
- Expert assistance from Cisco support engineers specializing in big data solutions
- Rapid response times for critical issues and technical troubleshooting
- Integration with Cisco Select UCS 3rd Party Big Data software ecosystem
- Comprehensive support for MapR Spark configuration, optimization, and troubleshooting
- Access to knowledge base and technical resources throughout support period
Technical Specifications
| Specification |
Details |
| Manufacturer |
CISCO SYSTEMS |
| Part Number |
UCS-BD-MAS-A-2Y-N |
| Product Category |
Cisco Select UCS 3rd Party Big Data Software |
| Support Type |
24/7 Technical Support |
| Coverage Duration |
2 Years |
| Environment |
Non-Production |
| End of Sale |
01/26/2024 |
| End of Service Life |
04/25/2024 |
| Status |
End-of-Life |
Frequently Asked Questions
What does Cisco MapR Spark 24/7 support include?
This software support offering provides round-the-clock technical assistance for MapR Spark deployments. It includes access to Cisco support engineers, rapid response to issues, troubleshooting guidance, and comprehensive support for configuration and optimization of your MapR Spark non-production environments.
Is this support suitable for production environments?
No, this Cisco MapR Spark support is specifically designed for non-production environments such as development, testing, and staging. For production deployments, you should consider alternative support offerings tailored to production-level requirements.
How long is the support coverage period?
This support contract provides 2 years of continuous 24/7 technical assistance. Please note that this product reached end-of-sale on 01/26/2024 and will reach end-of-service life on 04/25/2024.
What is the response time for support requests?
Cisco MapR Spark 24/7 support offers rapid response times for critical issues. As a premium support offering within the Cisco Select UCS 3rd Party Big Data software series, your technical issues receive priority handling from specialized support engineers.
