Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - 3 years - on-site - 24x7 - response time: 4 h
This is an optional add-on hardware replacement service for existing Cisco Meraki customers with active licenses. Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle Customer to receive any additional service delivery elements, which are delivered by the Software Support Service. The RMA Only option is only available for purchase in those instances where an existing software support service contract is in place.
- Advance parts replacement for minimal operational disruption
- Extended service agreement for enhanced product reliability
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Efficient service support
With the advance parts replacement feature, users benefit from a streamlined process ensuring minimal downtime. This service is integral to maintaining operational efficiency and reliability.
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Extended service agreement
The extended service agreement provides long-term peace of mind. Customers can rest assured knowing that their Cisco Meraki products are covered, ensuring a seamless and worry-free experience.
