Cisco Solution Support DNA-P-T2-E - 10 Year Technical Support
Cisco Solution Support for DNA-P-T2-E is designed for enterprises deploying complex Cisco DNA software environments that require comprehensive, long-term technical support. This 10-year support entitlement provides centralized technical support from Cisco covering both hardware and software components across your DNA infrastructure. Organizations building mission-critical solutions on Cisco DNA benefit from coordinated issue management that spans Cisco systems and eligible solution partners, ensuring rapid resolution and minimal downtime.
The Tier 2 Enterprise support tier delivers expert-level assistance for complex deployments, making it ideal for large enterprises, service providers, and organizations with sophisticated network architectures built on Cisco DNA technology.
Key Features
- 10-year technical support entitlement for extended coverage and peace of mind
- Centralized support coordination across Cisco DNA hardware and software components
- Tier 2 Enterprise-level support for complex solution environments
- Coordinated issue management with Cisco and eligible solution partners
- Comprehensive coverage for DNA-based infrastructure deployments
- Long-duration support term reduces renewal management overhead
- Expert technical assistance for mission-critical DNA environments
Technical Specifications
| Specification |
Details |
| Manufacturer |
Cisco Systems |
| Product Type |
Solution Support - Technical Support Service |
| Support Tier |
Tier 2 Enterprise |
| Coverage Duration |
10 Years |
| Support Scope |
Hardware and Software Components |
| Issue Management |
Coordinated across Cisco and eligible solution partners |
| Platform |
Cisco DNA Software |
| Part Number |
IRDNA-P-T2-E-10Y |
Frequently Asked Questions
What does Cisco Solution Support DNA-P-T2-E cover?
Cisco Solution Support DNA-P-T2-E provides comprehensive technical support for Cisco DNA environments, covering both hardware and software components. The service includes coordinated issue management with Cisco and eligible solution partners to ensure rapid resolution of complex technical issues in your DNA infrastructure.
How long is the support term for this service?
The DNA-P-T2-E-10Y variant includes a 10-year support term, providing extended technical support coverage for your Cisco DNA investment. This long-duration entitlement reduces the need for frequent renewal management and ensures consistent support availability throughout your infrastructure lifecycle.
What is Tier 2 Enterprise support?
Tier 2 Enterprise support is designed for complex, mission-critical deployments requiring expert-level technical assistance. This tier provides priority handling, advanced troubleshooting, and coordination with Cisco engineering teams to resolve sophisticated technical issues in enterprise DNA environments.
Who should purchase Cisco Solution Support for DNA?
Large enterprises, service providers, and organizations with complex Cisco DNA deployments benefit most from this technical support service. If your infrastructure relies on Cisco DNA software for network management and automation, Cisco Solution Support ensures you have expert assistance available when needed.
