HPE 3Y FC 24x7 NSG200 6 Port SVC
The HPE 3Y FC 24x7 NSG200 6 Port Service delivers comprehensive support coverage for your critical network infrastructure. This 24x7 support service ensures your NSG200 6-port appliance operates at peak performance with rapid response times and expert technical assistance. Designed for enterprises requiring continuous network availability, this 3-year foundation care service provides peace of mind through proactive monitoring, hardware replacement, and dedicated support channels. Perfect for organizations managing complex network security environments where downtime is not an option.
Key Features
- 24x7 technical support coverage for NSG200 6-port appliance
- 3-year comprehensive service agreement with rapid response
- Hardware replacement and spare parts included
- Proactive monitoring and preventive maintenance
- Dedicated support portal and escalation procedures
- Expert assistance from HPE-certified technicians
Technical Specifications
| Specification |
Details |
| Manufacturer |
HEWLETT PACKARD ENTERPRISE |
| Part Number |
H9SH2E |
| Product Type |
Foundation Care Service |
| Service Duration |
3 Years |
| Support Level |
24x7 with 4-hour response |
| Coverage |
NSG200 6-port configuration |
| Included Services |
Hardware replacement, spare parts, remote support |
Frequently Asked Questions
What does HPE 24x7 support include?
HPE 24x7 support provides round-the-clock technical assistance, hardware replacement, spare parts, and proactive monitoring for your NSG200 appliance. Support engineers are available every day to resolve issues quickly and minimize downtime.
How long is the service coverage period?
This service provides 3 years of continuous coverage. The 3-year service agreement ensures your NSG200 6-port system remains supported throughout the critical operational period with consistent service levels.
Is hardware replacement covered under this service?
Yes, hardware replacement is included in this foundation care service. Failed components are replaced at no additional cost, and spare parts are shipped to minimize your network downtime.
What is the response time for support requests?
This service includes a 4-hour response time commitment for critical issues. HPE's dedicated support team prioritizes your requests to ensure rapid resolution and maintain network availability.
