HPE 5Y FC NBD wCDMR NSG200 6 Port SVC
The HPE 5Y FC NBD wCDMR NSG200 6 Port Service delivers comprehensive enterprise-grade support for your critical network infrastructure. Designed for organizations requiring next-business-day support with Collaborative Defect Management and Resolution (CDMR), this 5-year service contract ensures maximum uptime and rapid issue resolution. Perfect for data centers, cloud environments, and mission-critical deployments where network reliability directly impacts business continuity.
Key Features
- 5-year comprehensive service coverage with next-business-day response
- Collaborative Defect Management and Resolution (CDMR) included
- Supports 6-port Fibre Channel configurations
- Enterprise-grade SLA guarantees for NSG200 appliances
- Proactive monitoring and preventive maintenance
- 24/7 technical support access
- Hardware replacement and parts coverage
- Dedicated account management
Technical Specifications
| Specification |
Details |
| Manufacturer |
HEWLETT PACKARD ENTERPRISE |
| Part Number |
H9SM2E |
| Service Duration |
5 Years |
| Support Type |
Fibre Channel (FC) Next Business Day (NBD) |
| Coverage Features |
CDMR - Collaborative Defect Management and Resolution |
| Port Configuration |
6 Port |
| Product Line |
NSG200 Service Contract |
| Response Time |
Next Business Day |
Frequently Asked Questions
What does NBD support mean for HPE service contracts?
Next Business Day (NBD) support guarantees that HPE will respond to and begin addressing your support request within one business day. This ensures minimal downtime for your NSG200 infrastructure and critical network operations.
What is CDMR coverage included with this service?
Collaborative Defect Management and Resolution (CDMR) provides joint problem-solving between your team and HPE engineers, including root cause analysis, preventive measures, and documented solutions to prevent future issues.
How many ports does the NSG200 6 Port configuration support?
This service contract covers NSG200 appliances configured with 6 Fibre Channel ports, providing comprehensive support for your multi-port network connectivity requirements.
Is hardware replacement included in this 5-year service?
Yes, the HPE 5Y FC NBD wCDMR service includes hardware replacement, parts coverage, and expedited shipping to minimize your network downtime.
