HPE Aruba 5Y Foundation Care 24x7 C 10XXX SW ADV Support Plan
The HPE Aruba 5Y Foundation Care 24x7 service plan delivers comprehensive enterprise support for your Aruba 10XXX series switches and advanced software deployments. Designed for organizations requiring mission-critical network uptime, this five-year support agreement ensures your infrastructure remains protected with round-the-clock technical assistance, proactive monitoring, and rapid issue resolution.
Perfect for mid-to-large enterprises, data centers, and service providers, this 24x7 foundation care plan minimizes downtime and maximizes network reliability across your Aruba switching infrastructure.
Key Features & Benefits
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24x7 Priority Support — Round-the-clock technical assistance with rapid response times for critical issues
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5-Year Coverage — Extended protection spanning five years of comprehensive support and maintenance
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Advanced Software Support — Full coverage for Aruba advanced software features and updates
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Hardware Replacement — Expedited hardware replacement and repair services for covered components
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Proactive Monitoring — Continuous network health monitoring to identify and resolve issues before they impact operations
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Software Updates & Patches — Access to latest firmware updates, security patches, and software enhancements
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Technical Guidance — Expert consultation on network optimization, configuration, and best practices
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Escalation Support — Direct access to senior engineers for complex technical challenges
Technical Specifications
| Specification |
Details |
| Manufacturer |
Hewlett Packard Enterprise (HPE) |
| Product Line |
Aruba Networking |
| Part Number |
H69F1E |
| Service Type |
Foundation Care 24x7 |
| Coverage Duration |
5 Years |
| Support Availability |
24 Hours / 7 Days per Week |
| Applicable Hardware |
Aruba 10XXX Series Switches |
| Software Coverage |
Advanced Software License Included |
| Response Time |
Priority Response (varies by severity) |
| Service Level |
Enterprise-Grade SLA |
Frequently Asked Questions
What does HPE Aruba Foundation Care 24x7 support include?
Foundation Care 24x7 provides comprehensive technical support, hardware replacement, software updates, and proactive monitoring for your Aruba 10XXX switches. You receive priority access to HPE support engineers 24 hours a day, 7 days a week, ensuring rapid resolution of network issues.
How long is the coverage period for this service plan?
This 5-year foundation care plan provides continuous support and protection for five years from the date of purchase, giving you extended peace of mind and predictable support costs for your network infrastructure.
Is advanced software included in this support plan?
Yes, this plan includes advanced software support and coverage. You'll receive access to the latest Aruba software features, security updates, and patches throughout the five-year service period.
What is the response time for critical network issues?
With 24x7 priority support, critical issues receive immediate attention with response times determined by severity level. HPE's enterprise SLA ensures your mission-critical network receives rapid technical assistance to minimize downtime.
