HPE Aruba 8360 32Y4C 5Y FC NBD wCDMR Service
The HPE Aruba 8360 32Y4C 5Y FC NBD wCDMR service contract delivers comprehensive support for your enterprise network infrastructure. This five-year full coverage service plan includes next-business-day (NBD) hardware replacement and Call Damage Management Response (CDMR) for mission-critical Aruba 8360 switch deployments. Designed for organizations requiring reliable network switch support with rapid response times, this service ensures minimal downtime and maximum network availability across your data center and campus environments.
Service Coverage & Benefits
- 5-year full coverage service contract for HPE Aruba 8360 switches
- Next-business-day (NBD) hardware replacement and support response
- Call Damage Management Response (CDMR) for accidental damage protection
- Comprehensive enterprise network switch support
- Proactive monitoring and maintenance included
- Priority technical support access
- Hardware replacement parts and logistics covered
- Flexible deployment across data center and campus networks
Service Specifications
| Specification |
Details |
| Manufacturer |
Hewlett Packard Enterprise |
| Product Line |
Aruba 8360 Series |
| Model |
32Y4C |
| Service Duration |
5 Years |
| Coverage Type |
Full Coverage (FC) |
| Response Time |
Next Business Day (NBD) |
| Damage Coverage |
Call Damage Management Response (CDMR) |
| Part Number |
H66W6E |
| Support Scope |
Hardware replacement, technical support, maintenance |
Frequently Asked Questions
What does the HPE Aruba 8360 5Y FC NBD service include?
This enterprise network switch service contract includes five years of full coverage with next-business-day hardware replacement, technical support, and Call Damage Management Response for accidental damage protection on your Aruba 8360 infrastructure.
How quickly will HPE respond to support requests?
The NBD (next-business-day) response commitment ensures that hardware replacement and technical support arrive within one business day of your support request, minimizing network downtime.
Is accidental damage covered under this service?
Yes, the CDMR (Call Damage Management Response) component provides coverage for accidental damage to your Aruba 8360 switches, offering comprehensive protection beyond standard hardware failures.
What is the difference between this service and standard support?
This full coverage (FC) service contract includes proactive maintenance, priority technical support, hardware replacement logistics, and accidental damage protection—providing more comprehensive enterprise network switch support than basic plans.