HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labor - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
- Extended service agreement for reliable support
- On-site service with 24/7 availability
- Response time of 2 hours
- Service with parts and labor included
- Accessible resources for ongoing product support
-
Efficient support coverage
The extended service agreement provides assurance against unexpected issues, allowing businesses to operate with confidence knowing expert support is readily available.
-
Rapid response time
With a swift response time of 2 hours, the service ensures that assistance is on the way quickly, reducing potential downtime and disruptions.
-
Service options
Parts and labor included in the service agreement eliminate hidden costs and streamline repairs, making it easy for businesses to plan their maintenance budgets.
-
Accessible resources
Offering phone consulting and web knowledge base access, the service supports customers with immediate information and solutions to various queries.
-
Flexible distance coverage
With support extending up to 160 km from the customer site, this service provides dependable care to a wider range of businesses, ensuring everyone receives the help needed.
